Last Updated on December 8, 2020 by Jack Robertson
Once your iPad is typed in the wrong passcode for many times, it will be disabled. A disabled iPad is completely locked out and you cannot get into it or use it normally.
When this happens, you can see a notification of “iPad is disabled, connect to iTunes” is displaying on the iPad. But most people have no idea why they need to connect the iPad to iTunes, and also, some find out their disabled iPad cannot connect to iTunes. So, this article will tell you everything about a disabled iPad, and how you can fix it.
An iOS device is under the protection of multiple security features, one of which is the screen lock.
Every time you turn on an iPad with a lock screen, you need to enter the correct passcode or use Touch ID to get into the iPad. And once you enter the wrong passcode for:
When your iPad is just disabled for one hour or less, you can wait for the disabled screen to disappear by itself and enter the passcode to unlock your iPad after that.
But once you see the “iPad is disabled, connect to iTunes” screen, you cannot simply unlock this iPad anymore. The only way to fix the disabled iPad is to reset it. Only by resetting it can you remove the disabled condition and use this iPad normally.
To reset a disabled iPad, you can follow the instruction on your screen and connect your iPad to iTunes. It can help you reset your iPad, and also there are some other methods that can help you reset your disabled iPad when iTunes is not helpful. Now, let’s see how exactly can you reset your disabled iPad with/without iTunes.
Simply follow the onscreen suggestion, connect the disabled iPad to iTunes.
Step 1 Connect your iPad to the PC using a USB cable
Your disabled iPad will successfully sync to iTunes if you’ve connected your tablet to iTunes on the same computer before.
Step 2 Locate your iPad
Go to Devices, choose the icon of the disabled iPad. Click the image of an iPad to enter the interface for restoring your iPad.
Step 3 Restore your iPad
Once you enter the interface for restoring, you can see the option of Restore iPad. Click on it, if Find My iPad is turned off, iTunes will reset your iPad. Just wait for the completion.
Some people say that the iPad is disabled and won’t connect or sync to iTunes successfully since you’ve never synced your iPad to iTunes before. In this case, you can set your iPad into Recovery Mode and sync to iTunes.
Step 1 Enter Recovery Mode
To enter Recovery Mode, turn off your tablet first.
Step 2 Restore your iPad
Entering Recovery Mode, there will be a notification popping out, saying that there is a problem on your iPad, you can restore it or upgrade it to solve the problem.
Click on Restore, iTunes will download the firmware to reset your iPad. Just wait, iTunes will automatically start to reset your iPad when the download is complete.
If Find My iPad is enabled on the disabled iPad, then when iTunes is resetting it, an Activation Lock screen will appear on iTunes. You need to enter your Apple ID and password to pass it and continue the reset,
The whole process will take a while, and Recovery Mode has a 15-minute limit. If the process takes more than 15 minutes, your iPad will exit Recovery Mode, you need to re-enter it. If your iPad is stuck in Recovery Mode, you can fix the error here.
When Find My iPad is enabled on this iPad, you can take out an iPhone which is logged with the same Apple ID to fix the disabled iPad.
When the iPhone and the disabled iPad share the same Apple ID, you can use a pre-installed app name Find My on the iPhone to reset your iPad.
Step 1 Open Find My
On your iPhone, locate the Find My app and open it.
Step 2 Tap Erase This Device
On Find My, tap on the icon of your disabled iPad.
Scroll down and find the Erase This Device option, tap on it to reset your disabled iPad.
Then, your iPad will be fixed in a few minutes.
Next, you can power on this iPad and set it up like a new one.
Fail to connect your tablet to iTunes or cannot enter Recovery mode? You can still get your disabled tablet back to normal with Aiseesoft iPhone Unlocker.
It’s one of the best software for unlocking all iOS devices. With a simple and quick operation, iPhone Unlocker can make your disabled device back to normal in minutes. During the process, no password or passcode is required and you don’t need to enter recovery mode. All it takes are only a few clicks.
Now, let’s take a close look at it.
Step 1 Download and install iPhone Unlocker on your PC
Step 2 Launch the software, choose Wipe Passcode
Once launch the software, three functions are available.
Here, we need to choose Wipe Passcode to fix the disabled iPad. Click Start to proceed.
Step 3 Connect your iPad to the PC with a USB cable
Make sure the connection is stabled. Do not plug out the cable during the process.
Step 4 Download a firmware
On the software, confirm the information about your tablet. Click Start to download a firmware for resetting your iPad.
Step 5 Reset your iPad
Once the download is complete, type in “0000” on iPhone Unlocker to confirm your action. Click Unlock to reset your disabled iPad.
The reset will take a while, please wait, when it’s done, your iPad will be functioning as a new one. You can set it up again.
When your iPad is disabled, try to connect to iTunes and fix it. If your iPad can’t sync to iTunes successfully, try Aiseesoft Screen Recorder or Find My to reset your disable tablet. These are the methods that can get you out of trouble, pick up one and start to fix your disabled iPad.