What to Do If your Android Phone Keeps Shutting Off Randomly

Last Updated on December 1, 2022 by Angelos Chronis

It is a beautiful day out in the countryside where you’ll be on a road trip for the next two weeks. The sun is a fiery sphere up in the clear blue sky, and you are looking forward to the day’s adventures.

Yet, your Android phone has other plans. No sooner have you stepped out of your tent or RV than your mobile suddenly dies. You look at your dead phone in wonderment, as you are realising that the day’s plans are ruined, and you’ll have to go back to town to get your phone fixed.

This might sound like an extreme case, and it probably is, but many of us have been in a similar situation; clutching a dead phone in our hands, a phone that was working perfectly fine a few moments before, and trying to find a solution.

But don’t worry fellow Android users; we have sleuthed the internet, found, and tested some of the best fixes to your phone suddenly shutting off.

Read on and you’ll surely find what you’re looking for.

Andoid Shuts Off Randomly

Hardware reasons why your Android keeps shutting off

In this part, we will examine the hardware on our phone like the battery and the buttons. In general, when it comes to technical issues, the hardware is the first thing we should look into as even the smallest malfunction could be the root of a host of problems.

Issue 1: The battery doesn’t work properly

The first potential culprit that comes to mind when we see our Android phones dying should be the battery. It is, after all, what powers the entire device.

Here are some ways in which your phone’s battery might be malfunctioning:

Cause 1: It is loose.

Either the battery itself or the fittings around it might get damaged and loose over time. This could result in a bad connection between the battery and your phone’s pins making the latter shut off randomly.

Solution to fix the Android shutting off randomly:

Locate the gaps and use paper or tinfoil to make padding.

Cause 2: Water damage, age, or overuse can make the battery expand.

This is the exact opposite of what we described above. Most Android batteries have a liquid inside them that can expand due to moisture or heat. Similar to the previous case, this could result in the battery getting disconnected from the phone.

Solution to fix the Android shutting off randomly:

You have to replace the battery before the situation gets worse and it bursts, spilling battery acid everywhere and causing further damage.

Cause 3: The battery is otherwise damaged.

There are some cases when the damage to the battery is not visible to the naked eye. That is when we should find an alternative solution to checking its status.

Solution to fix the Android shutting off randomly:

Thankfully, there is such a solution. Check your Android battery status by dialing *#*#4636#*#* (it’s like a computer command and will get you to the phone status menu where you can check your battery among other things.)

Issue 2: The phone is overheating

Most devices have an overheating killswitch that monitors the temperature and switches off the device to protect it from damage and warping.

Solution to fix the Android shutting off randomly:

Your phone could overheat for a number of reasons. Here is what you should do to cover all bases:

  1. Delete resource-heavy apps.
  2. Clear the phone’s cache.
  3. Take breaks between uses.
  4. Do not use the phone during heat waves or while charging.
  5. Change the case as it may be blocking ventilation and making your phone heat up faster.

Issue 3: A custom phone case is a bad fit for the battery

While they are nice to look at, custom phone cases might cause the battery not to connect properly. Especially if you have had to replace the battery lid.

Solution to fix the Android shutting off randomly:

Replace your custom phone case with one that better fits your Android phone.

Issue 4: The power button is stuck

There is a chance that dirt could get under the power button and make it malfunction, causing it to get pressed on its own at random times.

Solution to fix the Android shutting off randomly:

Press it a couple of times to help it get unstuck or take it to a repair shop.

Issue 5: Your Android might be suffering from ghost-touch

Ghost touch is a technical issue with your phone that could make it register non-existent input.

Solution to fix the Android shutting off randomly:

Check this guide out to find out what to do in those cases.

Software reasons why your Android keeps shutting off

The other aspect of our phone that we should check when our phone starts shutting off on its own is the software. Those issues mainly concern applications and malware, things that, may seem benign at first, but could be causing all kinds of issues.

Issue 1: Rogue apps are killing your phone

We have all installed third-party apps on our phones; from games to business-related ones, they give our Android phones incredible versatility. Still, some apps are either too big a drain on our phones’ batteries, or they go rogue and cause all kinds of mischief, including making our phones shut off randomly.

Solution to fix the Android shutting off randomly:

Delete those bugged apps. If this is not possible, you can try again in safe mode.

The apps we are referring to could be anything from games to some seemingly innocent ones like language-specific keyboards. The easiest way to find them is to start launching each app separately until you find the one that causes the issue. To delete an app you tap and hold its icon and then drag it to the little dustbin that appears.

If this doesn’t work, or if you don’t know which app is causing the issue, you can use safe mode to identify it. To get to safe mode you:

  • Press and hold the “Power off” button, until you are given the option to go into safe mode.

A phone that is in safe mode operates with all third-party apps deactivated and blocked. You can keep the phone this way for a while to see if the problem persists. If your phone doesn’t shut off on its own, it means that the root of the problem lies in a third-party app.

Issue 2: Malware is causing the issue

Continuing on the same strain as before, downloading apps bears some risks. Another one of those risks is the chance of downloading malware along with everything else. Malware is a specific kind of program that is created to wreak havoc on any device unlucky enough to have it. This is done either in order to steal something from the victim or out of pure malice.

Solution to fix the Android shutting off randomly:

Whatever the reasons behind the malware, the solutions are simple:

  1. Install an antivirus.
  2. Factory reset your Android device.

Issue 3: Undefined Android system error occurs

There’re chances that your phone is now having some undefined errors that we still don’t know. You can hardly find out why and how expecially when you have tried all the above solutions.

Solution to fix the Android shutting off randomly:

Another alternative is to turn to specialized software. To elaborate, you can download and install ReiBoot for Android and use it to automatically fix all errors on your Android device.

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Reiboot will help you:

  • Fix over 150 Android errors.
  • Work on all the latest Android devices with no issue.
  • Solve any issue on your phone with ease. (One-click repair)

Reiboot for Android

What to do if no other solution is working

Despite your best efforts, you may still need to take your phone to a repair shop. If it comes to that, you should make sure to backup everything on your phone using echoshare Android Data Backup & Restore.

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Choose echoshare Android Data Backup & Restore if you would like to:

  • Have the ability to backup your Android phone’s data to either PC or Mac.
  • Be able to restore your stored data to your phone without loss.
  • Enjoy easy backup of any file type.
  • A host of compatible devices like Huawei, Samsung, Xiaomi, HTC, etc.

Android Backup and Restore


Having your phone shut off randomly can be anything from frustrating to outright infuriating. While there are numerous reasons why this could happen, there are just as many solutions. Hopefully, you have found a solution to your particular problem among the cases we have listed above.


1. How do I revive a dead Android phone?

You cannot. But you can recover a lot of data from it using echoshare Broken Android Data Extraction.

2. What does bricked out mean?

You brick out a device when you corrupt the OS by trying to install third-party software.